Ride in it. See how it feels. That’s the crucial difference of the Signature Guarantee. Try any of the Signature items below for 30 days, as in try it on your bike, your normal ride, your weekly group smash fest, your happy pedal to the mailbox. If you aren’t happy with how they perform, return them for a refund.
The Velocio Guarantee
We’re proud to offer beautiful, well-designed, well-made clothing. In the unlikely event that you receive a Velocio product that bears a manufacturing or production defect, we offer a 30-day guarantee. This guarantee is not intended to cover crashes, accidental damage or extreme wear. (It would be an impressive feat to ride enough in a month to cause product failure, however.) This is different than our return policy for new products with tags, which is also limited to thirty days, those details are on our FAQ page.
We offer this guarantee because we know that you have high expectations for our clothing and its our aim to deliver a well-made product representing quality and beauty for better cycling.
Please contact us if you have questions about a product relating to our guarantee. Guarantees are processed through our return procedure and make take up to 14 business days to complete. Proof of purchase with a required receipt is through your Velocio account.
If you have any questions regarding our guarantee please send an email to
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